Premium Business Development Specialist

3 days ago

Perth, Western Australia beBeeRelationship Full time $90,000 - $120,000

Senior Premium Relationship Representative Job Opportunity

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We are seeking a skilled professional to join our team in a Senior Premium Relationship Representative role. The successful candidate will play a key part in supporting our key Financial Adviser practices, driving sales and retention efforts.

The ideal candidate will have prior experience working in risk insurance with a strong focus on compliance and quality. They will also possess excellent communication skills, both written and verbal, as well as the ability to build strong relationships with Financial Advisers and their staff.

As a Senior Premium Relationship Representative, you will be responsible for ensuring all Key Performance Indicators (KPIs) are met across Life, Health, and AIA Vitality products. You will work closely with the Premium Relationship Team Manager to set clear objectives and drive process improvements.

In this role, you will:

  • Coach and develop the skills of Premium Relationship Representatives within the Retail Pod structure.
  • Support key national accounts by implementing innovative service models.
  • Run weekly huddles to keep the Premium Service Team informed on process updates, remediations, and projects.
  • Assist with the onboarding program for new starters, both internal and external hires.
  • Report on performance metrics to identify areas of improvement within the Premium Service Team.

To succeed in this role, you will require:

  • Prior experience in risk insurance with a strong focus on compliance and quality.
  • A proven track record of working in high-volume, fast-paced customer service environments.
  • Excellent communication and interpersonal skills.
  • A strong understanding of Financial Adviser practices and the ability to build relationships with them.
  • Exceptional organisational and time management skills.

Benefits of Working at AIA

We offer a range of benefits to support your career growth and wellbeing, including:

  • Access to training and development opportunities.
  • Career development through internal mobility.
  • A supportive and inclusive work environment.
  • Flexible working arrangements.
  • Additional leave days to recharge and refresh yourself.

About AIA

AIA is committed to helping people live healthier, longer, better lives. We pride ourselves on our purpose-driven approach to business, which drives us to make a positive impact on society. As part of the AIA Group, we have the ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030.

If you're passionate about making a difference and want to join a dynamic team, apply now for this exciting opportunity

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