Service Advisor
3 weeks ago
We are seeking a skilled Service Advisor to join our team at Wagga Wagga City Council. The successful applicant will play a crucial role in enhancing the efficient and satisfactory experience for all internal stakeholders, as well as effectively organise maintenance and repair schedules for all plant, fleet and equipment assets.
About the RoleThis permanent, full-time position offers a remuneration package of $65,000 per annum (pro rata) with the opportunity to progress to $75,000 per annum + superannuation (11.5%). The successful applicant will be part of our team that provides quality customer service and effective administrative support for the functional areas of the Division.
Key Responsibilities- Provide a communications interface between the Division and customers including stakeholder liaison.
- Provide quality customer service and effective administrative support for the functional areas of the Division.
- Workshop Facility Report, Work orders and data management e.g. Council fleet management system.
- Assist Senior Technicians with assessments to identify and diagnose faults and/or issues with council plant, fleet, and equipment assets.
- Coordinate and schedule plant, fleet and equipment maintenance and repair services within workshop and internal stakeholders.
- Order parts identified for relevant tasks relating to workshop servicing and maintenance.
- Monitor and track part stock levels utilising council inventory management system.
- Coordinate records management for the workshop and fleet sections.
To be successful in this role, you will have:
- Bachelor degree in Business Administration or related field; or demonstrated industry experience relevant to the role;
- Class C Driver's Licence; and
- Administrative and customer service experience.
Wagga Wagga City Council is an inclusive employer that strives to reflect the community in which we work. We welcome and encourage applications from skilled people from all walks of life. This includes women, men, Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with a disability, veterans, sexually and gender diverse people, people with lived experience and people of all ages.
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