Desktop Support Specialist
2 months ago
Axiom Technologies is a leading provider of Managed IT solutions to medium to large-scale enterprises globally. Our company has a strong reputation for delivering high-quality services and solutions to our clients.
We are seeking a skilled and experienced Desktop Support Specialist to join our team. This role will provide onsite/on-call assistance to end-users within our desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
Key Responsibilities:
- Provide technical support and troubleshooting for desktop computers, laptops, and mobile devices
- Install, configure, and maintain desktop hardware and software
- Perform routine maintenance tasks to ensure optimal system performance
- Collaborate with internal teams to resolve technical issues and improve overall service delivery
- Develop and maintain knowledge of new technologies and trends in the IT industry
Requirements:
- At least 1 year of experience in a similar role
- Strong technical skills and knowledge of desktop operating systems, hardware, and software
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Strong problem-solving and analytical skills
Preferred Qualifications:
- CompTIA A+ Certification
- Microsoft Certified IT Professional (MCITP) certification in the desktop area
- Microsoft Office Specialist (MOS) Certification
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
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