Home Claims Service Coordinator
1 day ago
We are seeking a friendly and enthusiastic Home Claims Service Coordinator to join our team in Kawana. As a key member of our claims team, you will be the main point of contact for customers making a claim.
This part-time (30 hours per week) role is perfect for someone who enjoys building relationships, solving problems, and providing excellent customer service. You will work closely with external experts to manage the claims process, review reports and documents to make informed decisions, and build strong relationships with customers and colleagues.
As a Home Claims Service Coordinator, you will also be responsible for managing your time effectively, prioritizing tasks, and working well under pressure. If you have good communication skills, both written and verbal, and experience in similar roles, we would love to hear from you.
In this role, you can expect:
- To work in a supportive team environment that values collaboration and teamwork;
- To enjoy additional leave days on us, including a paid 'ME' day and one paid volunteer leave day annually;
- To receive discounts on Budget Direct insurance products;
- To have access to internal programs and online courses for professional development;
- To be part of a vibrant social and community activities, including annual celebrations and regular events;
About us:
At Auto & General, we strive to provide smarter products and solutions to safeguard our customers in their time of need. Our range of general insurance products protects customers on the road, at home, and on holiday. We value individual differences and believe in fostering an inclusive culture that creates a great place to work for all.
-
Professional Claims Adjuster
7 days ago
Kawana Waters, Queensland, Australia Auto & General Full timeCompany OverviewAt Auto & General, we are committed to providing exceptional service to our policy holders. Our team of experienced professionals works tirelessly to ensure that our customers receive the support they need during times of uncertainty. Estimated Salary Range:$80,000 - $110,000 per annumJob Description:As a Professional Claims Adjuster - Home...
-
Desktop Home Claims Specialist
2 weeks ago
Kawana Waters, Queensland, Australia Auto & General Full timeAbout UsAuto & General is a leading insurance provider dedicated to delivering exceptional service and coverage to our customers.Salary InformationThe estimated salary for this position ranges from $60,000 to $80,000 per annum, depending on location and experience.Job DescriptionAs a Desktop Home Claims Specialist, you will be responsible for assessing...
-
Claims Manager
1 day ago
Kawana Waters, Queensland, Australia Auto & General Full timeAbout Auto & GeneralWe provide smarter products and solutions to safeguard our customers in their time of need.Our range of general insurance products protect customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance.We're excited about the future, and we're...
-
Desktop Home Claims Adjuster
3 weeks ago
Kawana Waters, Queensland, Australia Auto & General Full timeAs a key member of the Auto & General team, you will be responsible for assessing and managing damage to insured properties and contents. Your primary goal will be to ensure that restoration work is completed efficiently, minimizing inconvenience to policyholders while maintaining fairness and reasonableness for the insurer.Your key responsibilities will...
-
Home Claims Team Lead
1 week ago
Kawana Waters, Queensland, Australia Auto & General Full timeAbout UsWe're a leading provider of general insurance products, protecting our customers across Australia with a range of policies including Car, Motorcycle, Home, Contents, Pet and Travel Insurance.Our culture is built on high performance and integrity, underpinning our values and interactions with customers, the community, and colleagues. We're excited...
-
Claims Recovery Specialist
1 month ago
Kawana Waters, Queensland, Australia Auto & General Full timeRole OverviewThe Claims Consultant will be responsible for managing a portfolio of undisputed liability claims, focusing on recovering the maximum amount of money in an efficient and regulated manner. This role involves coordinating with Recoveries, customers, TPIs, and service providers to effectively manage and triage claims.Key ResponsibilitiesManage a...
-
Claims Operations Manager
4 weeks ago
Kawana Waters, Queensland, Australia Auto & General Full timeAbout the RoleAs a Motor Claims Operations Manager, you will be responsible for driving the strategic direction of our Motor Claims operation. This involves optimising performance, developing innovative processes, and ensuring we stay ahead of the curve in a rapidly evolving customer and regulatory landscape.Key ResponsibilitiesLead a high-performing team to...
-
Senior Home Assessment Specialist
4 days ago
Kawana Waters, Queensland, Australia Auto & General Full time**Job Summary:**We are seeking a skilled and experienced Senior Home Assessment Specialist to join our team at Auto & General. As a key member of our claims department, you will be responsible for assessing damage/loss to insured homes and contents, supervising and coordinating repair work to ensure restoration with minimal inconvenience to the policy holder...
-
Claims Operations Director
4 weeks ago
Kawana Waters, Queensland, Australia Auto & General Full timeAbout the RoleThe ideal candidate will be a Strategic Claims Manager with a proven track record of driving high performance in a rapidly evolving customer and regulatory landscape. As the Claims Operations Director of our Motor Claims operation, you will be responsible for optimising performance, developing innovative processes, and ensuring we stay ahead of...
-
Claims Team Manager
5 days ago
Kawana Waters, Queensland, Australia Auto & General Full timeAbout Auto & General">We provide smarter products and solutions to safeguard our customers in their time of need. Our range of general insurance products protect customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance.Our culture of 'high performance with...
-
Claims Team Lead
3 weeks ago
Kawana Waters, Queensland, Australia Auto & General Full timeAbout UsAt Auto & General, we develop smarter insurance solutions to serve our customers during their time of need. Our diverse insurance products protect our customers on the road, at home, and abroad. We operate with a culture of high performance and integrity, which shapes our values and interactions with customers, the community, and our team members.Our...
-
Insurance Claims Strategic Leader
3 weeks ago
Kawana Waters, Queensland, Australia Auto & General Full timeAbout UsAt Auto & General, we're seeking a talented Claims Operations Manager to join our team. This exciting opportunity will challenge you to drive performance, develop innovative processes, and ensure we stay ahead in a rapidly evolving customer and regulatory landscape.Key ResponsibilitiesWe're looking for a strategic leader who can: Drive a...
-
Home Assessment Specialist
1 day ago
Kawana Waters, Queensland, Australia Auto & General Full timeAbout Us">Auto & General is a leading insurer that prioritizes restoring policy holders to their normal lives with minimal inconvenience and at a fair cost.">About the Role">We are seeking an experienced Home Assessment Specialist to assess damage/loss to insured homes and contents, supervise repair work, and coordinate efforts to ensure efficient...
-
Insurance Claims Team Supervisor at Auto
2 weeks ago
Kawana Waters, Queensland, Australia Auto & General Full timeAbout UsAuto & General is a leading provider of general insurance products in Australia, protecting customers on the road, at home, and on holiday. Our culture of high performance with high integrity underpins our values and the way we interact with customers, the community, and each other.We are seeking a highly skilled Team Leader - Home Claims to join our...
-
Claims Operations Manager
1 week ago
Kawana Waters, Queensland, Australia Auto & General Full timeAbout UsAt Auto & General, we strive to provide innovative insurance solutions that cater to the diverse needs of our customers. Our comprehensive range of general insurance products protects individuals and families from various risks, including road, home, and travel-related perils.We value a culture of high performance and integrity, which shapes our...
-
Claims Team Manager
1 week ago
Kawana Waters, Queensland, Australia Auto & General Full timeAbout UsAt Auto & General, we're committed to providing innovative insurance solutions that safeguard our customers in times of need. Our range of products includes car, home, contents, pet, and travel insurance, as well as roadside assistance.We operate under the core values of 'high performance with high integrity.' This is reflected in our interactions...
-
Insurance Claims Team Manager
7 days ago
Kawana Waters, Queensland, Australia Auto & General Full timeAbout the RoleAs a seasoned professional, you will lead and motivate a team of claims consultants in our Kawana office to deliver exceptional service and meet agreed objectives.This exciting opportunity involves:Team Leadership: Lead and monitor the team to execute a high standard of service and process adherence.Claims Portfolio Management: Monitor and...
-
Kawana Waters, Queensland, Australia Auto & General Full timeAbout the RoleAs a key member of our team, you will be responsible for leading our Motor Claims operation. This involves optimizing performance, developing innovative processes, and ensuring we stay ahead of the curve in a rapidly evolving customer and regulatory landscape.Key Success Criteria:Leadership: Drive a high-performing team to achieve ambitious...
-
Claims Resolution Specialist
4 weeks ago
Kawana Waters, Queensland, Australia Auto & General Full timeClaims Resolution SpecialistAt Auto & General, we're committed to delivering exceptional claims service. As a Claims Resolution Specialist, you'll play a crucial role in determining the proper policy coverage for assigned cases. Your key responsibilities will include investigating, evaluating, and negotiating claims to ensure fair outcomes for our...
-
Motor Claims Specialist
2 weeks ago
Kawana Waters, Queensland, Australia Auto & General Full timeAt Auto & General, we are committed to delivering exceptional claims service. As a Motor Claims Consultant, you will be responsible for determining proper policy coverage, investigating, evaluating, and negotiating assigned cases. This role requires strong analytical and communication skills to ensure seamless resolution of claims.The ideal candidate will...