Customer Service Officer

1 week ago


Eastern Creek, Western Australia Norwest Recruitment Full time

Are you exceptional over the phone and enjoy helping people solve problems, good at managing a busy yet varied day and working well in a team? Be part of a company that values its staff and provides a supportive work environment.

About This Role

This is a customer-facing role where you will be handling inbound enquiries via phone and email. You will be responsible for providing excellent customer service, resolving issues efficiently, and ensuring customer satisfaction.

Key Responsibilities
  • Handle inbound calls and emails regarding spare parts, pricing, and warranty enquiries
  • Process sales orders, credits, and general enquiries
  • Cover social media enquiries and promotions
  • Support other states across Australia
Requirements

To be successful in this role, you should have:

  • Strong communication skills and attention to detail
  • Ability to work in a fast-paced environment
  • Strong data entry skills

We offer a competitive salary package including $63,000 + superannuation. If you are a motivated individual who enjoys working in a team, please apply now.



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