
Senior Aged Care Program Manager
4 days ago
About the Role
We are seeking an experienced Care Manager to lead and manage a team of care coordinators in our Cairns region. The successful candidate will be responsible for facilitating high-quality service provision, ensuring compliance with legislation, standards, contracts, and internal policies.
This is a permanent full-time position located in Cairns with a strong focus on the growth of our aged care services in this region.
Key Responsibilities:
- Manage programs to ensure compliance with legislation, standards, contracts, and internal policies.
- Lead and develop care coordinators, fostering partnerships with aged care teams.
- Align program services with budgets, business plans, client needs, and rostering requirements.
- Develop systems for effective program management and ensure quality per legislation and funding standards.
- Conduct audits, manage risks, and complaints, liaise on high needs clients, and promote continuous improvement.
- Handle escalations and complaints, advise on statewide program status, and support team development and growth.
Requirements:
- Leadership experience within community services.
- Understanding of local in-home aged care funding streams and legislation.
- Business development and networking skills.
- Experience working in dynamic, high-volume environments.
- Ability to facilitate change management and create positive team culture.
- Current Australian driver's license.
- Qualifications in human services or similar.
- Strong time management, multitasking, prioritizing, and organizational skills.
Benefits:
- Thorough induction program.
- Career pathways across a national organization.
- Attractive remuneration package with a monthly rostered day off.
- Up to $15,900 of your annual salary tax-free through salary packaging.
- Access to fitness passport benefits.
Join Our Team and make a difference in the lives of older Australians.
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