Technical Support Expert for Energy Storage Solutions

7 days ago


Adelaide, South Australia AlphaESS Australia Full time

We are looking for a highly motivated Renewable Energy Technical Lead to join our team in Australia. As a key member of our engineering team, you will be responsible for providing technical support to customers and driving product improvements.

About the Role
  • Technical Support: Provide remote technical support to customers, including troubleshooting and resolving issues with energy storage systems.
  • Product Improvement: Analyze data related to system faults and develop recommendations for product improvements.
  • Customer Communication: Establish and maintain effective communication with customers, understanding their needs and preferences.
  • Training and Development: Develop and deliver training programs to educate customers on energy storage systems.

Requirements:

  • Bachelor's degree or higher in Electrical Engineering, Energy Engineering, or a related field
  • 3+ years of experience in the Electrical/renewable industry, with a focus on PV/ESS
  • Analytical skills and problem-solving abilities
  • Familiarity with Australian/international codes and standards
  • Excellent written and verbal communication skills


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