Food & Beverage Team Director

3 days ago


Adelaide, South Australia Pullman Hotels & Resorts Full time
Job Overview

Pullman Hotels & Resorts is a five-star hotel network with premium facilities including gym, swimming pool, sauna, car park and two kitchens which cater to PARC Brasserie & Bar, Executive Club Lounge, In Room Dining, and a growing conference and events department.

Job Responsibilities
  • Support the team in ensuring smooth and efficient day-to-day operations of the outlets.
  • Maintain 5-star service quality across all F&B areas including our Restaurant, Conference and Events, In-Room Dining, and Bar.
  • Lead by example, motivate, and coordinate the F&B team to exceed guest expectations.
  • Communicate feedback and key information to the F&B leadership team.
  • Promptly address any concerns or special requests from guests to maintain high levels of satisfaction.
  • Conduct team training to align with premium brand and service standards.
  • Collaborate with the culinary team to support menu implementation and delivery.
  • Monitor rosters and staffing schedules to meet operational requirements.
Requirements
  • Minimum 2 years' experience in F&B, preferably within a premium hotel environment.
  • A passion for hospitality and delivering exceptional service.
  • Enthusiasm for high-quality food and beverage experiences.
  • Strong communication skills with a focus on people and teamwork.
  • Emotional intelligence and excellent communication skills.
  • Staff rostering and scheduling experience.
  • Excellent leadership and team working skills.
  • Ability to problem solve in a fast-paced environment and resolve guest complaints.
  • Knowledge of health and safety regulations and food handling best practices.
  • Proven ability to lead highly motivated and engaged teams.
  • Understanding of food and beverage operations, inventory and ordering.
  • A hands-on leader who sets the example, motivates the team, and fosters excitement in the workplace.
  • A strong sense of ownership and a desire to grow within the company.
  • Flexibility to work various shifts across different meal periods, weekends, and public holidays.
  • A valid RSA in SA (RP Badge is a bonus).
  • WSET qualification is an asset.


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