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Gardening Operations Director
3 weeks ago
We are seeking an experienced and dynamic leader to spearhead our gardening operations. This pivotal role is designed for a hands-on professional who excels in fast-paced environments.
About the Role:- Lead the entire gardening journey, from initial inquiry to post-sales support.
- Foster a high-performance team culture of continuous improvement and technical knowledge sharing.
- Manage the employee lifecycle, including recruitment, onboarding, training, performance reviews, and development plans.
- Develop and implement customer service policies, programs, and procedures to enhance the customer experience.
- Liaise with internal teams to streamline workflows, resolve escalated issues, and ensure a seamless response to customer expectations.
- A minimum of 1+ years of leadership or team management experience, preferably in the gardening industry.
- Proven ability to lead, develop, and inspire a team in a fast-paced environment, focusing on coaching and mentorship.
- Exceptional communication and interpersonal skills for effective client relationships and internal collaborations.
