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Store Operations Manager
2 weeks ago
As a key member of our team, you will be responsible for overseeing daily store operations, team leadership, and customer service standards. This role involves managing inventory movement between the warehouse and store, ensuring showroom presentation aligns with brand guidelines.
Key Responsibilities- Coordinate with warehouse and logistics partners to ensure timely order fulfillment and delivery scheduling;
- Liaise with suppliers to track shipments and troubleshoot delivery issues;
- Collaborate with internal teams to support commercial and B2B projects;
- Assist in project logistics, stock allocation, and timelines for custom or large-volume orders;
- Serve as a central point of contact between store, warehouse, customer service, and marketing teams;
- Generate weekly operations and performance reports to inform business decisions;
- Represent our design values through exceptional bilingual service (English & Mandarin);
- Support product launches, marketing activations, and campaign execution in-store.
- 3+ years of experience in furniture or interior retail, with a proven track record of success;
- Fluent in English and Mandarin (spoken & written) to effectively communicate with customers and colleagues;
- Strong operational skills, including stock control and logistics management;
- Proven ability to manage teams and work cross-functionally to achieve business objectives;
- Detail-oriented, efficient, and proactive approach to problem-solving.
We offer a competitive compensation package, opportunities for professional growth and development, and a dynamic work environment that values innovation and teamwork.
