Duty Manager

4 weeks ago


Melbourne, Victoria, Australia Atura Full time

About Atura

Atura is a collection of urban, industrial, and art-inspired hotels that offer a mix of comfort, delicious dining, and high-tech features with a stand-out, living room lobby concept.

About the role

We are seeking a dynamic and energetic Duty Manager to join our team at Atura Dandenong. As a key member of our front office team, you will be responsible for communicating with the Front Office Manager on aspects affecting guest service and hotel operations.

Key responsibilities include:

  • Providing functional assistance and direction to all departments
  • Communicating with the Front Office Manager on aspects affecting guest service and hotel operations

Benefits & perks

At Atura, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing 'Elevate Perks' are available to all staff from day dot.

  • Incredible team member discounts from your first day on-the-job
  • 50% off stays at Atura hotels
  • $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more
  • Australia and NZ's largest and most diverse experiences company

Requirements

We are looking for someone with:

  • A minimum 1 year's experience in a hotel front office department
  • Experience in either front desk and reservations or team leader, shift supervisor, assistant manager or duty manager
  • Excellent customer relations, problem-solving, and time management skills
  • A working knowledge of hotel property management systems such as Opera and an understanding of point of sales systems such as Micros or Infrasys
  • The ability to multi-task and lead by example

What we offer

We offer a dynamic and supportive work environment, opportunities for career growth and development, and a range of benefits and perks.


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