Retail Team Leader

2 days ago

Melbourne, Victoria, Australia beBeeCustomer Full time $70,000 - $110,000

As a team leader, you will empower and elevate your team in delivering exceptional everyday interactions.

We celebrate diversity and promote a positive work environment at our store. Our bright and bold team is committed to delivering exceptional customer experiences.

In this role, you will provide extraordinary customer service, leading and inspiring your team of sales specialists to do the same. You will drive the team to build authentic customer connections.

The key responsibilities involve:

Key Responsibilities:

Lead and inspire a high-performing team to achieve sales targets, foster a positive work environment and deliver exceptional customer service. Drive store performance through strong visual merchandising, inventory management, and stock control.

Manage rosters and wages at a high level, through performance-based scheduling. Recruit high-calibre employees and provide them with an excellent welcome, training and induction to the business.

Be a strong communicator who can lead, coach, develop & influence others. Drive commercial outcomes. Excellent operations and stock management. Be a brand ambassador every day.

Requirements:

You should have minimum 2+ years experience as a team leader, preferably in retail. Exceptional customer service & styling skills are required. A strong understanding of KPIs and their impact on the business is necessary. Ability to make decisions based on the best outcome for the business. Experience in leading, recruiting & developing a team.

The ability to drive a positive culture and one team environment is essential. Self-motivated & a strong communicator.

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