Luxury Retail Team Lead

1 week ago


Bayswater North, Victoria, Australia ClearCompany Full time

Our client, ClearCompany, is a renowned luxury jewellery brand passionate about creating memorable experiences for their customers through personalised service and stunning jewellery pieces. They are seeking a driven Assistant Store Manager for their Morley store to deliver exceptional service and meet business goals.

The ideal candidate will have experience in an Assistant Store Manager role or similar, ideally within jewellery retail. Strong leadership and people management skills are essential, along with polished presentation and excellent communication and interpersonal skills.

Key Responsibilities:

  1. Support the Store Manager in leading, coaching, and motivating the store team to deliver outstanding customer service and achieve sales targets.
  2. Assist in managing day-to-day store operations, including inventory management and visual merchandising.
  3. Provide personalised, high-end service to customers, building strong relationships with clients and ensuring an unforgettable luxury experience.
  4. Collaborate with the Store Manager to implement sales strategies and drive business growth.
  5. Lead by example in maintaining impeccable store presentation, upholding the brand's high standards of luxury and excellence.
  6. Take an active role in staff development, helping to identify training needs and providing support to ensure ongoing growth and performance.
  7. Step in to manage the store in the absence of the Store Manager.

What We're Looking For:

  • Experience in an Assistant Store Manager role or similar, ideally within jewellery retail.
  • Strong leadership and people management skills.
  • Polished presentation.
  • Excellent communication and interpersonal skills, with a customer-centric approach.
  • A passion for luxury jewellery, with a keen understanding of the market and product knowledge.
  • Experience in store operations, including inventory management and visual merchandising.
  • A proactive, solution-focused mindset with a drive to exceed sales goals.

What's on Offer:

  • A competitive salary package with bonus opportunities.
  • Staff discounts and incentives.
  • Ongoing professional development and training.
  • The chance to work in a luxurious retail environment with stunning products.


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