IT Business Process Optimization Specialist

1 week ago


Melbourne, Victoria, Australia Talent World on behalf of Educube Full time

About Educube:

Educube Pty Ltd is a leading provider of educational and migration services, with a strong focus on technological innovation. Our advanced software solutions support educational institutions and enhance our internal operations. We are developing a bespoke Learning Management System (LMS) for Registered Training Organizations (RTOs) and an integrated Enterprise Resource Planning (ERP) system to streamline our business processes.

Job Overview:

We are seeking an IT Business Process Optimization Specialist with expertise in ICT and business systems analysis to help us optimize our new ERP system and LMS. This role will be critical in designing processes that enhance operational efficiency and user experience for both internal stakeholders and external RTO clients.

  • Analyse and re-engineer business processes across various modules including CRM, Sales, Accounts, and Marketing.
  • Gather and define requirements for the ERP and LMS systems to ensure they meet business needs.
  • Collaborate closely with developers to translate business needs into technical specifications.
  • Manage the implementation of process changes, ensuring alignment with overall business objectives.
  • Document all business processes and system modifications.
  • Oversee the training and support for users on the new systems.
  • Monitor system performance post-implementation, making adjustments as necessary to improve functionality.

Requirements:

  • Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field.
  • Proven experience as a Business Process Analyst, particularly in ICT or related areas.
  • Extensive knowledge of ERP systems and software development processes.
  • Demonstrated ability in managing projects from conception to implementation.
  • Strong analytical and problem-solving skills.
  • Excellent communication and stakeholder engagement abilities.

Estimated Salary Range:

Around $105,000 + Superannuation per year, based on Melbourne standards. Candidate might be required to work on public holidays and weekends when required.



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