Market Operations Manager

2 weeks ago


West Wyalong, Australia Bernardi Group Full time
Delicatessen Department Leadership Opportunity

We are seeking an experienced and dynamic Market Operations Manager to lead our Delicatessen department in West Wyalong, NSW. This is a fantastic opportunity for a motivated individual to join our team and take ownership of driving sales growth, improving customer satisfaction, and maintaining exceptional store standards.

About the Role:
  • This is a full-time position with above award wages, offering a competitive salary range of $70,000 - $90,000 per annum, dependent on experience.
  • You will be responsible for mentoring and coaching your team to achieve sales targets, delivering outstanding customer service, and ensuring accurate inventory management.
  • As a key member of our leadership team, you will contribute to developing and implementing strategies to drive business growth, improve operational efficiency, and maintain a positive work environment.
Key Responsibilities:
  • Mentor and coach team members to achieve sales targets, improve product knowledge, and develop skills.
  • Implement effective visual merchandising and store displays to maximize sales and enhance the shopping experience.
  • Manage stock levels, conduct regular stock takes, and ensure accurate ordering to minimize waste and optimize profitability.
  • Lead by example, promoting a culture of safety, quality, and customer service excellence throughout the department.
  • Collaborate with cross-functional teams to implement marketing campaigns, promotions, and pricing strategies to drive sales growth.
Requirements:
  • Certificate IV in Retail Management or equivalent desirable.
  • Proven experience in leading a retail team, with a strong track record of achieving sales growth and improving customer satisfaction.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with team members, customers, and suppliers.
  • Able to work independently, as part of a team, and adapt to changing priorities and deadlines.
Benefits:
  • Above award wages, with a salary range of $70,000 - $90,000 per annum.
  • Ongoing training and development opportunities to enhance your skills and career progression.
  • A supportive and dynamic work environment, with a focus on teamwork and collaboration.
  • The chance to work for a progressive family-owned company with a strong commitment to customer satisfaction and employee well-being.


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