Fitness Professional
4 weeks ago
We are a dynamic and supportive organization that operates 32 leisure centres, community stadiums, pools, gyms, theatres, and other facilities throughout Victoria and New South Wales. Our culture is built on developing our people in a supportive environment, where we connect with customers and staff through storytelling and authenticity to build genuine relationships.
Job SummaryWe are seeking a motivated and customer-focused Fitness Professional to join our team. As a Fitness Professional, you will engage with members and guests to ensure a safe, fun, and fulfilling fitness environment. You will support members in their fitness goals by creating tailored, rewarding, and fun fitness plans that increase member retention.
Key Responsibilities- Deliver exceptional customer service and create a positive member experience.
- Develop and implement fitness plans that cater to individual member needs and goals.
- Maintain a clean and safe gym environment, adhering to health and safety standards.
- Continuously educate yourself on the latest fitness trends and techniques to provide expert guidance to members.
- Collaborate with colleagues to achieve team goals and objectives.
- Certificate III and IV in Fitness or equivalent.
- Previous experience in customer service.
- Current Police Check and Working with Children Check.
- First aid and CPR qualifications.
- Focused on delivering exceptional customer service.
- Passionate about the leisure industry and committed to serving Aligned Leisure.
- Ability to provide coaching and mentoring to members.
- Relentless in their approach to delivering exceptional service.
- Engaging and outgoing personality.
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