
Technician for Road Safety Camera Network
1 day ago
We are seeking a highly skilled Remote Road Safety Camera Technician to join our team.
The successful candidate will play a critical role in supporting our remote road safety camera network from our South Melbourne Command Centre.
Key Responsibilities:
- Provide technical guidance and support for field technicians.
- Monitor systems, resolving incidents affecting operations proactively.
- Manage service requests and incidents using our help systems.
- Coordinate and support field teams with planned and remedial maintenance.
- Conduct remote site health checks and verify image quality compliance.
- Deliver professional communication to clients, including daily updates.
- Participate in the on-call roster for after-hours support.
Requirements:
- Proven experience in diagnosing and resolving technical issues in fast-paced environments.
- Strong knowledge of IT networks, Microsoft Office applications, and service management systems.
- ITIL certification and exposure to SQL or Python are advantageous.
- Ability to interpret technical datasheets, follow procedures, and ensure compliance with KPIs and SLAs.
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