
Food Service Operations Manager
5 hours ago
We are seeking an exceptional hospitality professional to take on the role of a Food & Beverage Team Leader. As a key member of our team, you will be responsible for overseeing the day-to-day operations of our food and beverage outlets.
Your primary objective will be to provide 'hands-on' leadership and ensure that your team delivers a consistent high standard of customer service. This includes directing and assisting F&B Attendants to carry out their daily duties effectively.
You will also be responsible for liaising with management, kitchens, conference and events, bar, and staff to proactively prevent issues arising and effectively resolve any problems that may occur.
In addition, you will be required to balance the float and takings, complete end-of-day reports, and minimize breakages and wastage of food, beverage, and consumable goods.
You will need to possess strong communication, attention to detail, time management, and conflict resolution skills to succeed in this role. Excellent personal presentation is also essential.
Requirements:- Previous experience in a food & beverage team leader role within a 4-5 resort or similar environment
- Certificate III or IV qualification in hospitality, desirable
- Demonstrated ability to lead a team to follow procedures and provide on-the-job training
- Barista, food & beverage knowledge & skills
- Knowledge of food & beverage procedures, sequence of service, table settings, order taking, bookings, billings & POS experience
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