Store Success Manager
5 days ago
We are seeking dynamic professionals who embody our core values of Customer Obsession, Collaboration, Inspiration, Responsibility, and Dedication to Quality.
The Senior Store Operations Lead will play a pivotal role in driving business success by delivering exceptional customer experiences, driving sales growth, and empowering team members through collaborative leadership and development.
- Foster a customer-centric culture and create an engaging in-store experience
- Support the store manager in driving sales, profit, and productivity by achieving key performance indicators
- Develop and implement strategies to enhance operational efficiency and visual merchandising standards
- Inspire and empower team members through coaching, training, and development programs
- Maintain high standards of company behaviours, policies, and procedures
Key attributes required include:
- A passion for retail, exceptional service skills, and a strong sense of personal style and presentation
- Ability to manage budgets, interpret financial reports, and optimize store operations
- Support the store manager in managing team performance, productivity, training, and development initiatives
- Operational excellence, experience with inventory management and visual merchandising
- Strong communication and interpersonal skills to build relationships with stakeholders across the business
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