
Compensation Claim Manager
5 days ago
Job Title: Claims Consultant
We are seeking a talented individual to join our Local Government Workcare Team in Brisbane office.
The successful candidate will be responsible for determining and managing statutory workers' compensation claims in a timely and effective manner in accordance with the provisions of the QLD Workers' Compensation and Rehabilitation Qld Act 2003.
You will also contribute to the effective operation of Claims Management Services to achieve the goals and objectives of the LGW Scheme.
About the RoleThis is an excellent opportunity for someone who is passionate about providing high-quality claims management services to scheme members. You will respond to all clients' needs in a timely manner to meet customer service standards.
Key responsibilities include:
- Providing high-quality claims management services to scheme members
- Responding to all clients' needs in a timely manner to meet customer service standards
- Maintaining the claims management system, including claim estimates
- Ensuring compliance with legislative requirements and ethical standards, liaising with stakeholders as necessary
Requirements:
To be successful in this role, you will have:
- 2-3 years' operational experience preferably in workers compensation related field
- Knowledge of the Qld Workers' Compensation and Rehabilitation Qld Act 2003
- Demonstrated ability to make decisions, solve problems and establish work priorities, either while working independently or as a member of a team
- Demonstrated ability to effectively liaise, communicate and negotiate with a wide range of personnel from public and private sectors
- Effective computer literacy, including basic skills in MS Excel, Outlook & Word
- Excellent written and verbal communication skills
We offer a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
We foster a culture of diversity and inclusion, where all people are respected for who they are, appreciated for their skills, and offered access to opportunity.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
About UsWe are committed to creating a diverse, inclusive and flexible work environment.
We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
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