
Retail Product Support Specialist
19 hours ago
Find a fulfilling role at a renowned Australian retail company.
The Technology and Entertainment Team is seeking a skilled Technician to deliver excellent customer service and support customers with their technology needs.
Key Responsibilities:- Be passionate about retail and possess outstanding customer service and communication skills.
- Enjoy working in a team environment and have experience in a customer-focused, successful retail business.
- Hold a high level of product knowledge to support customer queries and have technical expertise in related peripherals.
- Be able to serve customers while managing work tasks around their needs and provide exceptional customer-focused problem solving.
- Experience resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services.
- Passion to exceed individual sales targets.
- Flexibility across retail trading hours including weekends, public holidays, and late night trades.
- Generous staff discounts.
- Fantastic incentive-based promotions.
- A strong advocate of career progression with a wide support network for professional development.
- An environment where good performance is recognised and rewarded.
- A flexible and positive work environment.
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