Retail Product Support Specialist

19 hours ago


Darwin, Northern Territory, Australia beBeeCustomer Full time $45,000 - $60,000
Discover a Career Opportunity in Retail

Find a fulfilling role at a renowned Australian retail company.

The Technology and Entertainment Team is seeking a skilled Technician to deliver excellent customer service and support customers with their technology needs.

Key Responsibilities:
  • Be passionate about retail and possess outstanding customer service and communication skills.
  • Enjoy working in a team environment and have experience in a customer-focused, successful retail business.
  • Hold a high level of product knowledge to support customer queries and have technical expertise in related peripherals.
  • Be able to serve customers while managing work tasks around their needs and provide exceptional customer-focused problem solving.
  • Experience resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services.
Requirements:
  • Passion to exceed individual sales targets.
  • Flexibility across retail trading hours including weekends, public holidays, and late night trades.
What We Offer:
  • Generous staff discounts.
  • Fantastic incentive-based promotions.
  • A strong advocate of career progression with a wide support network for professional development.
  • An environment where good performance is recognised and rewarded.
  • A flexible and positive work environment.


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