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Dental Office Coordinator

2 months ago


North Shore, New South Wales, Australia Pacific Smiles Group Full time
About the Role

We are seeking a highly skilled and customer-focused receptionist to join our team at Pacific Smiles Group.

This is a full-time permanent role with minimal weekend work, offering a range of benefits and opportunities for growth and development.

Key Responsibilities
  • Provide exceptional patient care and service, ensuring a positive experience for all patients
  • Manage patient appointments, process payments, and maintain accurate records
  • Work collaboratively with the dental team to ensure seamless communication and efficient workflow
  • Contribute to the development and implementation of patient care plans, in collaboration with the dental team
  • Participate in ongoing training and professional development to stay up-to-date with industry best practices
Requirements
  • Experience as a dental or medical receptionist, with a proven track record of delivering safe and empathetic patient care
  • Strong organizational skills, with the ability to manage multiple tasks and priorities
  • Excellent communication and interpersonal skills, with the ability to build rapport with patients and colleagues
  • A collaborative team player, with a willingness to learn and adapt to changing circumstances
What We Offer
  • A competitive salary and benefits package, including above award wages and penalty rates
  • A fast-paced and rewarding work environment, with opportunities for growth and development
  • A supportive and collaborative team culture, with a focus on patient care and satisfaction
  • Ongoing training and professional development, to ensure you stay up-to-date with industry best practices