
CRM Pre-Sales Professional
2 weeks ago
We are seeking an experienced pre-sales professional to take ownership of solution design, implementation and optimisation of Microsoft Dynamics CRM across business units.
Key Responsibilities- Engage with prospective clients to understand business needs, challenges and objectives.
- Conduct tailored product demonstrations of Microsoft Dynamics 365 (CE, F&O, and related modules).
- Collaborate with sales teams to prepare proposals, RFP responses and solution documentation.
- Design proof-of-concepts that showcase the capabilities of Microsoft Dynamics in addressing client requirements.
- Partner with technical teams to ensure proposed solutions are viable, scalable and aligned with best practices.
- Present product roadmaps, licensing options and ROI to C-level executives and decision-makers.
- Stay current with Microsoft Dynamics updates, industry trends and competitive offerings.
- Support marketing initiatives such as webinars, industry events and whitepapers.
- Maintain detailed knowledge of competitors and develop strategies to differentiate offerings.
- 5+ years of experience in Microsoft Dynamics 365 (CE and/or F&O) with strong pre-sales or solution consulting background.
- Proven ability to deliver compelling demos and presentations to both technical and business audiences.
- Strong understanding of business processes across sales, marketing, customer service, finance or supply chain.
- Experience with RFP/RFI processes and proposal creation.
- Excellent communication, presentation and stakeholder engagement skills.
- Microsoft Certified: Dynamics 365 Fundamentals or higher-level functional/technical certifications.
- Experience with Power Platform (Power BI, Power Automate, Power Apps).
- Familiarity with integration tools and third-party solutions.
- Exposure to multiple industries such as manufacturing, retail, utilities or professional services.
Education: Bachelor's degree in Information Technology, Business or related field. Equivalent professional experience will also be considered.
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