Senior IT Support Specialist

7 days ago


Canberra, ACT, Australia Searchability® Full time

Searchability® is a reputable and forward-thinking company that provides innovative ICT solutions. We are seeking an experienced Information Technology Support Technician to join our team.

About the Role

This position involves providing high-level support for software, hardware, and network infrastructure. The successful candidate will be responsible for installing, configuring, and maintaining operating systems and various software applications. Key responsibilities include identifying frequent incident trends, implementing disaster recovery and backups, and collaborating with other team members to improve complex technical issues.

We require someone with experience in Managed ICT, Active Directory, Cisco, Troubleshooting, Meraki, Cyber Security, Azure, Microsoft, and Data-Recovery. Previous experience in Cyber Security and an environment in Azure-based cloud Services is also desirable.

Key Skills and Qualifications
  • Experience in Managed ICT, Active Directory, Cisco, Troubleshooting, Meraki, Cyber Security, Azure, Microsoft, and Data-Recovery
  • Previous experience in Cyber Security and an environment in Azure-based cloud Services
  • Ability to work using remote desktop support applications, independently and collaboratively
  • Ability to confidently liaise with clients and communicate with team members
  • At least 3 years of experience in a role providing IT Support
  • A Current Australian Driver's License
  • Currently located in Canberra or willing to relocate
  • Industry-related certifications such as CCNA and Microsoft-related certifications


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