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Sales Consultant Job Description
">We are seeking an experienced Sales Consultant to join our team. As a Sales Consultant, you will play a key role in providing exceptional customer service and assisting clients in selecting jewellery.
">Your Key Responsibilities will include:
">- Providing bespoke and informative consultations to clients, helping them discover or design their dream pieces.
- Assisting clients in selecting jewellery, offering personalized advice and education, guiding them through the customization process, and preparing independent custom quotes.
- Coordinating aftercare services consultations including resizing, repairs, and lifetime warranty claims, with a fast turnaround and high client satisfaction.
- Promoting our commitment to ethical practices and community initiatives.
- Participating in the daily setup and opening of the showroom, and ensuring the cleanliness of consultation desks and other showroom areas.
What We Are Looking For
">We are looking for someone with:
">- Proven experience in a sales or customer service role, ideally within the premium jewellery or retail industry.
- High attention to detail and commitment to providing exceptional client experiences.
- Strong organisational and time management abilities, with the ability to work flexibly and adapt to changing priorities and processes.
- Ability to work effectively as part of a team to achieve common goals.
- The right to work in Australia.
- Capacity to work on a Tuesday - Saturday roster consistently.
Why Join Us
">In addition to a competitive remuneration package, we offer a range of benefits including:
">- A supportive and collaborative work environment.
- An Employee Assistance Program for you and a family member to utilise.
- Generous staff and family/friend discounts.
- Team events and initiatives included as part of our wellbeing program.
- Paid volunteer leave, and sponsorship of a child in South East Asia/Africa under your name.
- The opportunity to join a growing company with a global presence.
