Retail Experience Leader

2 weeks ago

Sydney, New South Wales, Australia beBeeRetail Full time $80,000

Are you a natural leader with retail expertise?
Achieving customer delight is a symphony of excellence that requires orchestration, amplification, and empowerment. As a key team member, you will help fuel performance and deliver exceptional experiences every day.

Squad Goals:
  • Lead, coach, mentor, develop & inspire a diverse group of individuals to excel in their roles
  • Retail Expert: Ensure the store is always on point, welcoming, and bursting with positive energy
  • Champion of Charm: Resolve customer enquiries with patience and a sprinkle of magic, ensuring they leave with a lasting smile
  • Training and Development: Assist with onboarding new team members by providing them with the tools & knowledge they need to surprise & delight our customers
What makes you a Galactic fit?
  • You are well versed in the retail environment & possess innovative practices
  • Customer service isn't just a job; it's an art form that you've mastered
  • A problem-solving pro with an innate ability to make thoughtful & well-informed decisions
  • Results-driven & charismatic individual who thrives in a collaborative environment
Perks we love at Optus:
  • Competitive remuneration package with benefits
  • $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners
  • Direct your own development and build future-ready skills with Optus U's industry-focused micro-credentials
  • Build meaningful connections through employee-led networks and diversity initiatives
  • Put your wellbeing first with free access to counselling and support services
Why does this role exist?

This role exists to strengthen our team with a retail expert who can drive results and deliver exceptional customer experiences. We believe that everyone deserves a workplace where they can thrive and grow, and we're committed to creating a culture that values diversity and inclusion.

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