Sales Assistant

1 week ago

City of Rockingham, Australia beBeeCustomerService Full time $50,000 - $70,000

About Our Company

As a global Sports Fashion brand, we inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.

We are passionate about connecting with driven and skilled individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career.

At our company, our customer is at the heart of everything we do. We strive to offer unparalleled service and style to all our consumers.

  • Act as a brand ambassador, always showing positivity and professionalism.
  • Gain and maintain up to date product knowledge to best assist our customers.
  • Provide personalised 1:1 customer service.
  • Assist customers with all queries and process sales.
  • Work in collaboration with the wider Management and store team to achieve KPI's and targets.
  • Support wider team with ad hoc tasks, including VM set up, store cleanliness and presentation etc.
  • Escalate any customer complaints to management.
  • Consistently complete any mandatory training relevant to product, policy & procedure etc

What We're Looking For:

  • Candidates must have customer service experience within retail, hospitality or like industry.
  • Ability to provide excellent service and go above & beyond.
  • Possess a positive can-do attitude and ability to work as a team.
  • Thrives in a fast-paced, ever-changing environment.
  • Enthusiastic to overcome challenges and learn new skills.
  • Strong communication skills, someone who thrives through engagement with customers and teamwork.
  • Ability to multi-task.

What's In It for You?

  • Work in a dynamic business and engage with some of the best product and biggest sports fashion brands in the market.
  • Training and development opportunities to kickstart, evolve and shape your career.
  • Opportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution Centre.
  • Access to attractive staff discounts.
  • Access to Employee Assistance Program and Mental Health champions.
  • One month paid parental leave for full-time employees.

Join Our Team

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