Hospitality Leader Wanted for a High-End Restaurant
1 week ago
Award-winning restaurant LK Hospitality is seeking an experienced Restaurant Manager to join their team. Located in the heart of Chapel Street, South Yarra, this is a fantastic chance to manage a prestigious venue and be part of a leading hospitality group.
About the RoleThe successful candidate will have at least 5 years of experience in a similar role, with a proven track record of managing multiple venues. They will be responsible for overseeing the front of house teams, ensuring exceptional customer service, and maintaining high standards of cleanliness and presentation.
Key Responsibilities- Team Management: Lead and motivate the front of house team to deliver outstanding service, providing tools and support to ensure their success.
- Rostering and Training: Develop and implement effective rostering strategies to meet service demands, while regularly training and developing staff to enhance their customer service skills, sequence of service, and food and beverage knowledge.
- Menu Development: Collaborate with the BOH team to ensure all staff are trained across all menu offerings, and work closely with the bar team to maintain cohesive and high-standard menus.
- Guest Experience: Handle guest complaints and feedback, working towards improvements and providing supervisors with the tools to deliver exceptional guest experiences.
- Reporting and Analysis: Create daily and weekly guest reports, analyzing data to inform business decisions and drive growth.
- Experience: At least 5 years of experience in a similar role, with a proven track record of managing multiple venues.
- Certifications: Valid RSA certification required.
- Skills: Excellent communication skills, ability to multitask, strong food and beverage knowledge, and a pressure mindset.
We offer a competitive salary range of $74,000 - $90,000 + super, depending on experience. If you're looking to progress your hospitality career and work for a company that will grow with you, we encourage you to apply.
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