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Senior Practitioner
2 months ago
Toora Women Inc is a leading not-for-profit organization dedicated to delivering specialized services to women in the Australian Capital Territory (ACT) and surrounding areas since 1982.
Our mission is to provide a safe and respectful environment for all women impacted by domestic and family violence, homelessness, the criminal justice system, and/or alcohol and drug dependency.
About YouWe are seeking a highly skilled and experienced Senior Practitioner to join our team. The ideal candidate will possess a tertiary qualification and relevant experience in a related field.
The successful candidate will also have:
- Excellent knowledge of legislative frameworks, including acts, regulations, and case management theories and methodologies.
- Experience in using client outcome measurement tools, such as Outcome Stars.
- Proven ability to provide professional advice on case management and client outcomes through case reviews, mentoring, and coaching.
- Demonstrated capacity to work in a person-centered, trauma-informed environment.
- Ability to analyze complex problems and resolve matters that demonstrate reflective practice.
- Excellent communication and interpersonal skills, with the ability to build and maintain positive relationships.
- High-level administrative skills, including knowledge and experience in preparing written reports and policy development.
The Senior Practitioner - Case Management and Client Outcomes will be responsible for:
- Assisting with the maintenance and review of Toora's Clinical Governance Framework and Policies.
- Leading regular reviews and updates of Case Management and related practice policies, procedures to ensure compliance with best practice and standards.
- Assisting in the implementation and embedding of client outcome measurement tools, principles, and practices across the organization.
- Conducting case reviews in all service areas of the organization to ensure effective case plans are in place and appropriate case management is occurring.
- Enhancing case management skills, client outcomes, and principles of practice skills by providing advice and mentoring to staff, and researching best practice methodologies and techniques.
- Leading and coordinating participation in Case Management, practice standards, and client outcome audits and evaluations, including analysis of results.
- Working with various teams in Toora to assess the client safety and risk elements of their work and ensure they are supported to meet service standards and best practice.
- Working in collaboration with the Clinical Governance Committee.
- Providing secretariat support to the Clinical Governance Committee.
- Reporting on, and being involved in incident and risk reviews as required.
- Providing reports, including analysis of results to the Governance Manager, Clinical Governance Committee, Management, CEO, and Board as required.
The successful candidate will enjoy:
- A new role with opportunities for professional growth and development.
- Five weeks of annual leave.
- The chance to be part of a passionate team of women working to support vulnerable women in the ACT region.
