Mental Health Recovery Specialist

6 days ago

Melbourne, Victoria, Australia beBeeInjury Full time $100,832 - $145,834
Job Description

We empower individuals in their return-to-work journey through ongoing support.

Our dynamic team fosters a learning culture, enabling continuous investment in our employees for long-term careers.

This role involves improving outcomes for workers with mental injuries, working in partnership with claims operational teams and Client Services to deliver a proactive service focused on recovery and return to work.

  • Implement our person-centred Mental Injury Recovery & Return to Work strategy, focusing on support for workers and employers.
  • Collaborate to make recommendations that improve recovery and return to work outcomes for workers with primary and secondary mental injury.
  • Facilitate meetings with claim stakeholders (treating health practitioners, injured workers, and employers) to support recovery and achieve safe and sustainable return to work.
  • Provide oversight of mental injury recovery and return to work outcome trends, informing the development of RTW reporting and analytics that drives performance improvement.
  • Analyse and identify key risks and challenges, as well as mitigation strategies or escalation strategies.
  • Influence claims outcomes for workers and employers through active contribution to case management activity.
  • Ongoing coaching and training for case manager and specialist staff on mental injury and specific recovery needs of individuals.
Required Skills and Qualifications
  • Strong injury management capabilities with focus on return to work, mental health, medically complex cases, or fatalities.
  • Demonstrated experience in mental health injury management, particularly high-risk significant injury claims.
  • Excellent understanding of relevant statutory acts and associated regulations and guidelines.
  • Strong stakeholder communication and negotiation skills.
  • Insurance/workers insurance experience highly advantageous.
  • Tertiary studies in Allied Health (Occupational Therapy, Physiotherapy, Rehabilitation, Nursing, Psychology, Social Work, or Exercise Science) advantageous.
  • Mental health first aid certificate ideal.
Benefits

We value diversity and inclusion. As an equal opportunity employer, we celebrate individuality and foster a workplace where everyone feels valued and respected.

We offer career opportunities and benefits, including:

  • A vibrant, collaborative, innovative team culture.
  • Flexibility with opportunity to work from home when fully trained.
  • A corporate wellbeing program with discounted health insurance and gym membership.
  • Access to discounts at over 350 retailers through our Rewards Hub program.
  • Entitlement to an annual tenure and performance-based recognition reward.
  • Comprehensive learning and development support.
  • Companywide events to celebrate success.
  • Quarterly Reward and Recognition Awards.
  • Up to 16 weeks paid parental leave, plus super.

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