Business Process Analyst

1 month ago

Brisbane, Queensland, Australia Aspirante Full time

**Key Responsibilities**

Develop Current Processes to inform and support the development of products and services. This involves creating current and future state process maps, identifying and documenting business rules, and analyzing business processes and information flows to identify process improvement opportunities.

Stakeholder Engagement is critical in this role. You will need to engage with stakeholders using existing channels and representative groups or establishing new channels to effectively capture user needs and obtain a deep understanding of business problems/opportunities.

Communication and Analysis are key skills required for this position. You will need to identify and define measures that can be used to baseline and track both quantitative and qualitative business benefits. Additionally, you will be responsible for communicating change impacts and producing artefacts to support change and communication activities.

Team Collaboration is essential in this role. You will work collaboratively with UX/UI and the wider team to define and improve the user experience.

Required Skills

  • Well-developed analytical, problem-solving, and organisational skills
  • Demonstrated ability to work as part of a team
  • Excellent organisational skills and experience working in a rapidly changing environment
  • High level of interpersonal, negotiation, and communication skills
  • Openness to learning and taking responsibility for personal growth
  • Previous experience in business analysis or analytical role in a complex project environment
  • Demonstrated experience in Business Process Mapping and Process Analysis

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