Sales Associate

5 days ago

Merrylands, New South Wales, Australia Cash Converters Full time

About the role

  • This is a retail-based position in our Buys and Loans Department, where you will accurately perform day-to-day transactions.
  • Key responsibilities include achieving KPI targets by actively seeking pricing feedback and trends.
  • You will build lasting relationships with customers by actively listening to and understanding their needs.
  • Effectively communicate pricing, valuation, and pawnbroking options to customers; and
  • Perform all transactions in line with company and legislative requirements.

About you

  • Proven customer service experience, preferably in a retail environment.
  • A genuine interest in technology, gaming, collectables, jewellery, or tools and hardware is highly regarded.
  • Confident negotiation skills to achieve win-win outcomes with customers.
  • Previous experience in a Second Hand Buyer role is advantageous, but not essential.
  • Strong communication skills that build rapport, trust, and demonstrate compassion; and
  • The ability to discuss and clearly explain contract details with customers.

What's on Offer

  • Exclusive access to 'Cashies Rewards' featuring discounts and cash-back offers from over 400 retailers.
  • Monday to Saturday shifts available with no Sunday trading.
  • Real career development opportunities, with ongoing quarterly store and team bonuses.
  • Full paid training provided.
  • Paid parental leave.
  • Salary packaging for a novated car lease available.
  • Health insurance discounts (Bupa & HBF).
  • 30% in-store discount.
  • Plus, access to our wellness activities: Move, Munch, Money, and Mind.

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