Multi-Site Retail Manager

2 days ago


Eastern Suburbs, Australia Frontline Recruitment Full time
Job Description

We are seeking a seasoned retail leader to oversee our Westfield Doncaster operations, managing the main store and two concessions. As a Cluster Manager, you will drive sales, deliver exceptional customer experiences, and uphold our premium brand standards.

About You:
  • A proven track record in fashion retail management, preferably in womenswear.
  • Exceptional leadership skills with the ability to motivate and develop high-performing teams.
  • Results-driven, with a strong focus on driving sales and meeting KPIs.
  • Excellent organisational and communication skills, with the ability to multitask and prioritise.
Key Responsibilities:
  1. Manage day-to-day operations across the Doncaster store and two concessions, ensuring smooth operations and seamless collaboration between locations.
  2. Drive sales and exceed KPIs by implementing strategic business initiatives.
  3. Lead, coach, and inspire a team of Managers and Sales Associates, fostering a positive and high-performing team culture.
  4. Monitor stock levels, visual merchandising standards, and product placement to maximise sales and meet brand guidelines.
  5. Analyse sales data to identify trends and make informed decisions to enhance performance across stores.
  6. Ensure an outstanding customer experience by training team members on product knowledge and customer service skills.
  7. Oversee rosters, scheduling, and team development, ensuring coverage and productivity at each location.
What We Offer:
  • A competitive salary with performance-based incentives.
  • Generous staff discounts and wardrobe allowances.
  • Opportunities for professional growth and career progression within a reputable brand.
  • A collaborative and supportive team environment.

The estimated salary for this role is AU$80,000 - AU$120,000 per annum, depending on experience.



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