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Retail Operations Specialist

2 weeks ago

Sydney, New South Wales, Australia Coles Full time

What You'll Do

As a Retail Operations Specialist, you'll be responsible for ensuring the smooth operation of our online department. This includes:

  • Leading a team of Personal Shoppers to select and pack online orders efficiently and effectively
  • Collaborating with the Store Manager to meet sales targets, cost control and rostering needs
  • Developing and implementing strategies to improve customer satisfaction and loyalty

You'll work closely with the broader Coles team to drive business results and contribute to a customer-focused culture that drives success.