DevOps Engineer

23 hours ago

Sydney, New South Wales, Australia Parlai Communications Group Full time
About the Role

This is an exciting opportunity to be part of a technology leader's innovative projects in Australia.

The DevOps Engineer will join a small but high-performing engineering team delivering market-leading voice and video solutions to government and Enterprise customers as part of their Digital transformation journeys.

Key Responsibilities
  • Provide leadership in the operational design, development, and support of the Parlai communications platform and products.
  • Work within the product engineering team to provide end-to-end technical oversight and leadership in innovating and evolving the platform and product capabilities.
  • Be well-versed in using and managing AWS services to design and develop a leading communications platform.
  • Have experience across all phases of the software development lifecycle and be acquainted with DevOps/Continuous Integration and production deployment processes.
  • Play an instrumental role in supporting customer solutions to ensure the security, quality, and operational integrity of the solutions.
Requirements
  • Excellent client-facing communications skills (written and verbal).
  • Strong team player and work ethic.
  • At least 6+ years' experience working in a software development team.
  • Serve as an AWS-based platform and DevOps technical lead to implement projects.
  • CI/CD Build & Configuration and Deployment of Software.
  • Implement and enhance platform infrastructure implementations including EC2, ECS, API-GW, Lambda, DynamoDB, VPC, VPN, security groups, IAM roles, Docker, Jenkins, CloudFormation, CloudFront, DataDog, Logging, etc.
  • Leading and contributing to AWS configuration & maintenance, and usage of deployment and task automation (OS, database services, virtual networks, or other platform services).
  • Measure system performance and scalability.
  • Provide troubleshooting and technical support activities on platforms and services including evenings and weekends where required.
  • Define, escalate, and resolve all technical issues in an organized, efficient, and professional and expedited fashion.
  • Update Ticket Management System for relevant tasks.
  • Maintain and enhance Knowledge Base for supported platforms and services.
  • Proactively monitor and address platform health, stability, and capacity.
  • Scripting and automation experience.
  • Experience with SDLC tools (e.g. Bamboo, Jenkins, JIRA, GIT, Confluence).
  • Highly self-motivated and demonstrating excellent problem-solving abilities.
  • Strong teamwork and willingness to respond to queries and provide deliverables within prompt timeframes to support customer, team, and project objectives.
  • Flexibility to deal with changing priorities and multi-tasking capability.
Qualifications
  • Degree in Computer Science or equivalent industry experience.

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