Automotive Parts Support Specialist

3 days ago

Perth, Western Australia beBeeCustomer Full time

Drive success in our dynamic customer support team.

Key responsibilities include:

  • Providing expert technical assistance to customers through phone and email
  • Building strong relationships with trade and retail customers
  • Utilizing up-to-date product knowledge to solve complex problems and drive sales growth
  • Delivering exceptional customer service, fostering a culture of trust and loyalty
  • Working collaboratively with colleagues to achieve shared goals

Requirements:

  • Demonstrated experience in automotive parts or mechanical field
  • Proven customer service skills, with ability to communicate complex information in a clear and concise manner
  • Strong problem-solving abilities, with a solutions-focused mindset
  • Proficiency in computer programs, with ability to learn new systems quickly
  • Excellent communication and interpersonal skills
  • A valid driver's license (manual preferred), with flexibility to work varying shifts

Benefits:

  • Attractive discounts on company products and services
  • Employee recognition and reward programs
  • Opportunities for ongoing training and career development
  • A safe and inclusive work environment
  • Parental leave top-up allowance
  • Paid volunteer leave

About us:

We are a leading provider of automotive aftermarket parts and services, committed to propelling people forward. With a focus on safety, results, and continuous improvement, we offer supportive, rewarding, and inclusive careers. Learn more about our values and culture at [website URL].

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