Medical Front Desk Administrator

7 days ago


Melbourne, Victoria, Australia Icon Cancer Centre Australia Full time

About the Role:

We are seeking a highly organized and detail-focused Medical Front Desk Administrator to join our team at Icon Cancer Centre Australia.

Key Responsibilities:

  • Welcome patients, collect and enter personal details
  • Schedule appointments
  • Answer telephone calls and respond to enquiries
  • Maintain high level of attention to detail and commitment to quality
  • Process patient billing and banking
  • Maintain patient information
  • Utilize basic knowledge of medical terminology
  • Apply understanding of Medicare and DVA claims
  • Support WHS Officers and committees in carrying out their responsibilities
  • Promote Icon's vision and values

Requirements:

  • Previous experience in a similar role within the healthcare industry
  • Experience with Medicare, DVA, and Private Health
  • Excellent organisational and time management skills
  • Able to work in a fast-paced environment
  • Effective communication skills, both verbal and written
  • Familiarity with computer systems, including Word and Excel
  • Deliver exceptional client service

Estimated Salary: $55,000 - $65,000 per annum, depending on experience. We offer a competitive remuneration package, development opportunities, and a supportive work environment.

About Us:

Icon Group is Australia's largest integrated provider of cancer care, with a growing presence in New Zealand, Asia, and the United Kingdom. Our mission is to deliver the best care possible to as many people as possible, as close to home as possible. With over 3,500 team members and a network of more than 350 doctors, we strive to make a difference in the lives of those affected by cancer.



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