
Dynamic Leadership Opportunities in Workshop Operations
1 week ago
We are seeking a skilled and experienced professional to fill the role of Field Service Leading Hand. As part of our team, you will be responsible for leading workshop operations and delivering high-quality service to our clients.
About the RoleThis is an exciting opportunity to bring your trade skills and leadership abilities into a dynamic and challenging environment. You will have the chance to mentor others in a team-focused setting and contribute to the success of our organization.
- Install and repair lubrication, hydraulic, fire suppression, and refueling equipment to a high standard.
- Supervise and allocate tasks to Field service staff to ensure efficiency, safety, and customer satisfaction.
- Ensure all work is completed in line with customer expectations, within agreed timeframes and budget.
- Provide technical support, mentoring team members, and promoting best practices across the field.
- Maintain strict compliance with health and safety policies and uphold company values in all interactions.
- Support and mentor colleagues in specialized systems and equipment, collaborating with other key personnel.
To succeed in this role, you must possess:
- A relevant trade or engineering qualification.
- A current, valid driver's license.
- Solid knowledge of mechanical, hydraulic, and lubrication systems.
- Experience supervising or mentoring workshop staff.
- A strong commitment to safety, quality workmanship, and customer service.
- Basic experience in job estimation, quoting, and scheduling work.
- Working knowledge of Microsoft Office, particularly Excel, Outlook, and Word.
- Strong communication skills and attention to detail.
In this role, you can expect:
- A hands-on leadership position where you can influence workshop outcomes.
- Ongoing training and support in specialized systems and equipment.
- A safety-first culture that prioritizes your well-being and that of your team.
- A collaborative and inclusive team environment where your skills and input matter.
- Opportunities for growth through coaching, upskilling, and internal development pathways.
At our organization, we value fairness, integrity, respect, safety, and teamwork. We strive to create a safe working environment and promote a culture of excellence.
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