Rent Car Sales Associate

2 weeks ago


Mackay, Queensland, Australia Avis Budget Group Full time
Customer Service Representative Role at Avis Budget Group

We are seeking passionate and motivated individuals to join our team as Customer Service Representatives. As the face of our brand, you will interact with customers at the rental counter while marketing products and services, completing rental bookings, and responding to customer inquiries.

About the Role:
  • You will be responsible for establishing customer car rental needs by actively listening.
  • Review our various add-ons and services to determine what suits the customer best.
  • Communicate rental procedures and guidelines effectively.
  • Complete rental bookings in a timely, efficient, and accurate manner.
  • Answer customer questions and inquiries.
Salary and Benefits:

$38.70 per hour (casual rate) + loadings + commission incentives. You'll also receive a wellbeing program, life insurance, discounted health insurance, superannuation options, Perkbox discounts, employee discounts on car rentals, and an Employee Assistance Programme.

Requirements:
  • A full and valid driver's license is required.
  • This is a casual position that requires a minimum availability of 3-4 days per week.
  • Ability to work in a fast-paced environment while delivering exceptional customer service.
  • Previous experience in retail, hospitality, customer service, sales, or similar roles is preferred.
  • Ability to follow procedures and adhere to company guidelines and standards.
  • Comfortable learning and using various computer systems to accurately input rental information.
About Us:

At Avis Budget Group, you'll be joining a team of 25,000 driven people who share our passion for innovation and customer-focused solutions. Our culture is performance-driven, where we encourage and support each other to excel through leadership, training, tools, and rewards. We value diversity, equity, and inclusion within our workforce, consumer base, communities, and supply chain.


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