Field Service Team Leader

1 week ago


Toowoomba, Queensland, Australia Cummins Inc. Full time
Job Description:

We are seeking a highly motivated and experienced Field Service Supervisor to join our team at Cummins Inc. This is a critical role that requires excellent leadership skills, technical knowledge, and customer service expertise.

About the Role:
  • The successful candidate will be responsible for leading a team of 7 field technicians in providing high-quality repair and maintenance services to our customers.
  • They will be the main point of contact for our customers, ensuring prompt and efficient attention to their needs.
  • The role involves diagnosing and executing complex repairs to engine products at the customer's site, using specialized tools and following documented procedures and policies.
Required Skills and Qualifications:
  • A minimum of significant field service work experience, with expert-level knowledge of and/or experience with engine products.
  • Excellent leadership and customer service skills, with the ability to motivate and develop a team of technicians.
  • Strong communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
  • A vocational diploma from a relevant technical institution or equivalent qualification.
  • A locally valid driving permit.
Benefits:
  • A competitive salary range of $80,000 - $120,000 per year, depending on experience.
  • Ongoing training and development opportunities to enhance your technical skills and leadership abilities.
  • A comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan.
  • The opportunity to work for a global leader in the power generation industry, with a strong commitment to innovation and customer satisfaction.


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