Career Starter
2 days ago
At Zeal Futures, we're committed to helping individuals kickstart their careers in customer service. We're currently seeking talented and motivated individuals for our Customer Concierge Operator Traineeship.
As a trainee, you'll have the opportunity to work with industry-leading organisations and gain hands-on experience in providing quality customer service. You'll also receive comprehensive training and development support to help you achieve your full potential.
What You'll Be Doing- Providing high-quality customer service to clients via phone, email, or online chat
- Assisting with administrative tasks such as data entry and record-keeping
- Collaborating with colleagues to achieve team goals and objectives
Our ideal candidate is someone who possesses excellent communication skills, a strong work ethic, and a willingness to learn and grow with our organisation. If you're passionate about delivering exceptional customer experiences and are looking for a rewarding career path, we'd love to hear from you.
Key Selection Criteria- Ability to provide high-quality customer service in a fast-paced environment
- Excellent verbal and written communication skills
- Strong time management and prioritisation skills
- Intermediate experience using technology (computers/telephones/software packages)
- Confidence to handle challenging situations and resolve enquires in a calm and focused manner
By joining our team, you'll not only gain valuable skills and experience but also become part of a dynamic and supportive community that's dedicated to excellence. So why wait? Apply now and take the first step towards an exciting and rewarding career
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