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Area Manager
2 months ago
SIXT Australia is seeking a highly skilled and experienced Area Manager to join our team at Gold Coast Airport. As an Area Manager, you will be responsible for managing all staff at your location to achieve maximum efficiency, drive utilization and sales, and support business strategic direction.
Key Responsibilities:- Operational Leadership: Conduct daily meetings with the operational team to set daily focus and ensure the location is supported with a rentable fleet to drive utilization targets.
- Staff Support: Support staff by working on the front desk or any part of the location as required, creating and maintaining a positive working environment that promotes open communication and empowerment.
- Change Management: Drive change and company initiatives, ensuring all staff fully understand their role and how their performance is measured.
- Customer Service: Generate excitement and passion in customer service initiatives through open communication and sharing of best practice.
- Health and Safety: Ensure that employees are adhering to safe work practices and HSE compliance, and that all relevant policies and procedures are implemented.
- Risk Management: Make positive steps to understand the nature of the operations on your site and understand the potential hazards and risks associated with the business.
- Experience: Experience in the vehicle rental industry is essential.
- Interpersonal Skills: Demonstrated effective usage of interpersonal skills along with communication style to coach staff in selling to customers and providing exceptional service.
- Leadership: Demonstrated leadership capabilities and people management skills to motivate your team.
- Problem-Solving: Highly developed ability to solve problems.
- Teamwork: Proven experience in working as part of a team.
- Driver's Licence: Current Full Driver's Licence.
- Work Authorization: Ability to work in Australia.