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Customer Service Representative
2 weeks ago
Job Summary:
We are seeking a talented Customer Service Representative to join our team in New Farm. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and providing timely support to our clients.
Main Responsibilities:
- Direct incoming calls to relevant departments when necessary
- Process and manage online customer orders
- Escalate customer-related issues to the Customer Service Manager in a timely manner
- Receive and process gift card orders
Required Skills and Qualifications:
- At least 2 years of experience in a customer-facing role
- High level of accuracy and attention to detail
- Excellent communication skills
- Ability to work independently and as part of a team
- Proficiency in MS Word and Excel
What We Offer:
- Opportunity to work with a global brand
- Onsite parking available
- Employee discounts on major fashion brands
About Our Company:
We are an award-winning brand used by celebrities worldwide. We offer great benefits and incentives to passionate individuals who share our values.
