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Senior IT Infrastructure Specialist

2 weeks ago

Sydney, New South Wales, Australia Kaizen Global Technologies Full time
About the Role

We are seeking a highly skilled Senior Systems Engineer to join our team and play a key role in implementing and managing infrastructure components for the ServiceNow ITOM program.

This involves configuring virtual server infrastructure, enabling connectivity across multiple domains, and supporting IT teams in deploying and integrating ServiceNow ITOM solutions.

Key Responsibilities
  • Set up and configure ServiceNow MID Servers (Windows) for seamless integration.
  • Deploy software agents across multiple domains to enable automated discovery.
  • Configure Windows Server environments and ensure high availability and performance.
  • Manage Active Directory, Group Policies, and firewall rule changes as needed.
  • Provide hands-on technical support and collaborate with multiple IT squads.
  • Implement automation scripts for system administration and task optimization.
  • Conduct root-cause analysis of support incidents and resolve infrastructure-related issues.
  • Ensure compliance with security standards, best practices, and governance policies.