Banking Consultant

8 hours ago


Melbourne, Victoria, Australia ANZ Full time
About Us

At ANZ, we're committed to shaping a world where people and communities thrive. Our mission is to improve the financial wellbeing and sustainability of our customers, and we're driven by a passion for delivering exceptional customer experiences.

About the Role

As a Banking Consultant in our Retail Banking team, you'll play a key role in helping our customers achieve their financial goals. You'll work closely with customers to understand their needs and provide tailored solutions to meet their financial objectives. With a strong focus on customer service, you'll be responsible for delivering a seamless banking experience, ensuring that our customers feel valued and supported.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Work closely with customers to understand their financial needs and provide tailored solutions to meet their objectives.
  • Develop and maintain strong relationships with customers, building trust and loyalty through consistent and high-quality service.
  • Stay up-to-date with industry trends and developments, applying this knowledge to improve customer outcomes and drive business growth.
What We Offer

At ANZ, we're committed to creating a workplace that reflects the diversity of the communities we serve. We offer a range of benefits and opportunities for growth and development, including:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to help you grow your skills and career.
  • A collaborative and supportive work environment.
  • The opportunity to work with a diverse and inclusive team.

We're an equal opportunities employer and welcome applications from everyone. If you're passionate about delivering exceptional customer experiences and have a strong focus on customer service, we'd love to hear from you.


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