ICT Business Process Optimization Specialist

5 days ago


Melbourne, Victoria, Australia Talent World on behalf of Educube Full time
Job Description

We are seeking a highly skilled ICT Business Process Optimization Specialist to join our team at Educube Pty Ltd. Located in Melbourne, VIC, this role is critical in optimizing our new Enterprise Resource Planning (ERP) system and Learning Management System (LMS).

About Us

Educube Pty Ltd is a leading provider of educational and migration services, leveraging technological innovation to drive business growth. Our cutting-edge software solutions enhance operational efficiency and user experience for internal stakeholders and external clients.

Key Responsibilities:

  • Analyze and re-engineer business processes across various modules, including CRM, Sales, Accounts, and Marketing.
  • Gather and define requirements for the ERP and LMS systems to ensure they meet business needs.
  • Collaborate closely with developers to translate business needs into technical specifications.
  • Manage the implementation of process changes, ensuring alignment with overall business objectives.
  • Document all business processes and system modifications.
  • Oversee the training and support for users on the new systems.
  • Monitor system performance post-implementation, making adjustments as necessary to improve functionality.

Requirements:

  • Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field.
  • Proven experience as a Business Process Analyst, particularly in ICT or related areas.
  • Extensive knowledge of ERP systems and software development processes.
  • Demonstrated ability in managing projects from conception to implementation.
  • Strong analytical and problem-solving skills.
  • Excellent communication and stakeholder engagement abilities.

Estimated Salary: $105,000 + Superannuation



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