Training and Learning Support Specialist

2 weeks ago


Fairfield, Queensland, Australia beBeetraining Full time

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we'd love to hear from you.

  • Part-Time | 22.8 Hours per Week (0.6 FTE) | Ongoing Opportunity

    • $33.41 to $36.46 per hour (SCHADS Level 2B) + Super + salary packaging benefits

      • Join a welcoming, inclusive team committed to people and lived experience

We're on a mission to create inclusive communities where everyone can thrive. As part of our passionate and progressive Training and Organisational Development teams, you'll help equip our people with the skills, knowledge and confidence to deliver life-changing services.

We're looking for a tech-savvy, proactive Training and Development Administrator—someone who thrives on innovation and is excited about how tools like AI can revolutionise learning and development. If that sounds like you, we want to hear from you.

About the Opportunity

In this dynamic role, you'll play a central part in the smooth operation of our training programs and systems. From coordinating events and managing communications, to maintaining our LMS (Learning Management System) and exploring AI-based efficiencies, you'll help deliver outstanding learning experiences across the organisation.

Key Responsibilities:

  • Provide first-line support via the Training Team inbox and assist with scheduling and logistics.

    • Maintain accurate digital records, data entry, and support Workday LMS administration.

  • Assist in setting up and maintaining online and face-to-face training environments.

    • Use AI tools and automation to streamline processes and improve team workflows.

  • Support training evaluations, reporting, and audit processes.

    • Collaborate with internal stakeholders and promote Wellways programs through high-quality customer service.

You will also need:

  • Experience in providing telephone and online service support

    • High level of IT knowledge and skills in particular WORKDAY

  • Highly effective communication (phone and online manner in particular) and interpersonal skills

    • Relevant Administration qualification or equivalent experience

  • Right to Work within Australia

    • A current, valid Driver's Licence and ability to travel as needed

  • Current Working with Children Check and NDIS Workers Screening Check

    • National Police Check (issued within the last 12 months)

  • NDIS Worker Orientation Module Certificate

About Us

Wellways connects people, strengthens families, and transforms communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing. A leading for-purpose mental health and disability support organisation operating nationally, our services span mental health, disability and community care and reach more than 7000 people each year.

Working with a diverse range of people, Wellways creates an inclusive community where everyone can imagine and achieve their hopes and potential.

What We Offer

  • A purpose-driven culture where people can thrive, everyone is respected, and differences are valued

    • An equitable, diverse, and socially inclusive work environment

  • Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing

    • Meal and Entertainment allowance via salary packaging up to $2,650 per annum

  • Receive 17.5% leave loading every time you take annual leave

    • Paid parental leave after 12 months of ongoing employment

  • Access for you and your family to our Employee Assistance Program

For a confidential discussion about the role, we encourage you to contact Jo-Anne Otten, Manager Training and Development at 0488 700 531

Once you APPLY click here for a copy of the position description

Wellways is committed to the safeguarding of children and vulnerable people. Successful applicants must undergo a comprehensive screening process prior to their commencement.

If you'd like to know more about our reconciliation commitment, click here Reconciliation | Wellways

Job Description Summary

This role is a part-time (0.6 FTE) 3 days per week, ongoing opportunity.

Culture

We're passionate about our work, which is enjoyable, challenging and rewarding. All of our teams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels. We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.

How to Apply

This is your opportunity to join a values-based, growing, innovative and nationally recognised organisation with over 2000 staff members across 93 sites.

Please select 'Apply' below to complete your application.

Applications Close 04/07/2025



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