
Strategic Data Architect
2 weeks ago
Design the architecture behind a smarter, unified customer experience.
We're seeking a Customer Platform Solution Architect to lead the strategic design and evolution of our customer data platforms. This role is central to how we deliver personalization at scale, drive data integrity, and enable seamless integration across marketing, sales, and service journeys.
You'll guide solution design across a range of modern integration and governance tools, ensuring we have the right platform and data architecture to support current needs and future vision.
Key Responsibilities:
- Architect the end-to-end customer and marketing data platform across CRM, MDM, Salesforce, APIs, and event-based systems
- Lead design of customer master data solutions – including survivorship, identity resolution, and golden record logic
- Demonstrate expertise in architecting data solutions using platforms such as Redshift or Databricks, with a strong command of advanced data modelling techniques
- Enable data stewardship, consent management, and PII compliance through scalable architecture
- Support real-time integration between systems like Kafka, MuleSoft, and other enterprise applications
- Define platform patterns and guardrails aligned to strategic data models
- Create architecture views using ArchiMate methodology
- Collaborate closely with marketing, engineering, risk, and governance stakeholders
- Coach and influence teams to enhance architecture maturity and promote customer-centric thinking
Your Skills and Qualifications:
- Deep solution architecture experience in Customer & Marketing Data Platforms, CRM, or enterprise integration
- Strong knowledge of customer data models, hierarchical relationships, and segmentation logic
- Experience with event-driven design (e.g., Kafka), data contracts, and lineage tracking
- Comfort navigating complexity and leading cross-functional discussions with marketing, compliance, business, and technology teams
- Experience in Data & Application Architecture, including AWS services, Databricks, and Integration technologies
- Familiarity with security, consent frameworks, PII handling, and governance best practices
- Clear communication skills and the emotional intelligence to influence across business and technology
Benefits:
- A range of flexible working options, including paid parental leave, emergency response leave, and study support
- Investment in your career development with ongoing programs and training opportunities
- Prioritizing your work/life balance with our employee assistance program and dedicated employee council
About You:
- A passionate and experienced solution architect looking for a challenging opportunity
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