About the Role

We are seeking a highly motivated and organized Electorate Officer A to join our team in the Australian Government. As an Electorate Officer A, you will play a critical role in supporting the Member of Parliament in engaging with constituents and providing exceptional service to the community.

Key Responsibilities

• Constituent Support
  • Ensure constituents receive timely and effective support through their interactions with the Electorate Office.
  • Work with constituents to navigate available resources and services, and undertake referrals as necessary.
• Communication and Correspondence
  • Manage constituent enquiries and prepare correspondence and communications.
  • Maintain accurate and up-to-date records of constituent interactions.
• Community Engagement
  • Attend community events and engage with stakeholders to build relationships and promote the Member's work.
  • Develop and maintain relationships with community groups and organizations to support the Member's engagement with the community.
• Administrative Support
  • Provide administrative support to the Member and other staff as required.
  • Maintain accurate and up-to-date records of correspondence, meetings, and other interactions.

Requirements

• Highly Organized and Proactive
  • Ability to prioritize tasks and manage multiple projects simultaneously.
  • Highly developed time management and organizational skills.
• Excellent Communication and Interpersonal Skills
  • Ability to communicate effectively with constituents, stakeholders, and colleagues.
  • Highly developed interpersonal skills, with the ability to build strong relationships with community groups and organizations.
• Strong Analytical and Problem-Solving Skills
  • Ability to analyze complex information and develop effective solutions.
  • Highly developed problem-solving skills, with the ability to think critically and creatively.
• Proficient in Microsoft Office Applications
  • Ability to use Microsoft Office applications, including Word, Excel, and Outlook.

Employment Conditions

• Salary and Benefits
  • A competitive salary and benefits package, including superannuation and annual leave.
• Professional Development Opportunities
  • Opportunities for professional development and training, including courses and workshops.