Branch Manager

2 months ago


Gladstone Central, Queensland, Australia Talent Right Full time
Job Description

Talent Right is seeking a highly skilled and experienced Branch Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our branch, providing exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Customer Service: Serve as the primary point of contact for customers, handling inquiries, and resolving issues in a timely and professional manner.
  • Branch Operations: Manage the branch's daily activities, including inventory management, stock control, and maintaining a clean and organized workspace.
  • Sales and Revenue Growth: Identify opportunities to increase sales and revenue, develop and implement strategies to achieve sales targets, and build strong relationships with customers to drive loyalty and retention.
  • Team Management: Lead and motivate a team of sales and customer service staff, providing guidance, support, and coaching to ensure they have the skills and knowledge needed to succeed.
  • Process Improvement: Continuously monitor and improve branch processes and procedures to ensure efficiency, effectiveness, and compliance with company policies and procedures.
Requirements:
  • Experience: Proven track record in sales and customer service, with a minimum of 2 years' experience in a supervisory or management role.
  • Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, staff, and stakeholders.
  • Knowledge: Strong understanding of sales and customer service principles, with knowledge of industry trends and best practices.
  • Education: High school diploma or equivalent required; degree in business, marketing, or a related field preferred.
What We Offer:
  • Competitive Salary: $70,000 to $80,000 per annum.
  • Benefits Package: Comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Opportunities for Growth: Career advancement opportunities, professional development, and training to help you succeed in your role.

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